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Privacy Policy

Effective Date: 3/31/2026

Coastal Glow Aesthetics & Wellness (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (https://www.coastalglowmed.com) or interact with us via phone, SMS, email, or other communication channels.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Full name
Email address
Phone number (including SMS consent)
Health and wellness-related information (when voluntarily provided)
Appointment details and preferences
Payment and billing information (processed securely via third-party providers)

We may also automatically collect certain information when you visit our website, such as:

IP address
Browser type
Device information
Pages visited and time spent on the site
Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Schedule and manage appointments
Communicate with you via phone, email, or SMS
Send appointment reminders and updates
Respond to inquiries and customer service requests
Improve our website, services, and user experience
Send marketing communications (only if you opt in)
Comply with legal and regulatory obligations

3. SMS & Communication Consent

By providing your phone number, you consent to receive SMS messages from Coastal Glow Aesthetics & Wellness, including:

Appointment confirmations and reminders
Follow-up messages
Promotional offers (if opted in)

Message and data rates may apply.
You can opt out at any time by replying STOP to any message.

4. Sharing Your Information

We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:

Payment processors
Scheduling and CRM platforms
Email and SMS communication providers
Website hosting and analytics services
Legal or regulatory authorities if required

All third parties are required to protect your information and use it only for the services they provide.

5. Health Information Disclaimer

While we operate in the wellness and aesthetics space, any health-related information you provide is handled with care. However, communications through our website, email, or SMS may not be fully secure.
For sensitive medical concerns, please contact us directly by phone.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Improve website performance
Understand user behavior
Enhance user experience

You can control cookie settings through your browser preferences.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage method is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. ADA Accessibility Commitment

Coastal Glow Aesthetics & Wellness is committed to ensuring digital accessibility in accordance with the Americans with Disabilities Act (ADA). Our website is designed to be accessible to all users, including those with disabilities, through:

Keyboard navigation
Alternative text for images
Proper color contrast
Clear heading structure

If you experience any accessibility issues, please contact us and we will assist you.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Coastal Glow Aesthetics & Wellness
Phone: +1 727-479-9109 (SMS capable)
Email: bianca@coastalglowmed.com